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Common queries answered

Frequently asked Questions

From the moment your order has been confirmed we aim to complete delivery within 5 working day.

You can return any item within 14 days from the day you received the item. The right of withdrawal lapses, if you have started to use the item, as it partially or completely impairs the sale value of the item.

You can contact us at if you wish to return the item and we will arrange the further process.

The cost of returning the item will be offset against the refund.

When we get the package back, we will process it and your refund less the shipping costs.  

If you regret your purchase, do the following:

  • Contact customer service at
  • Return your item based on the received instructions from customer service
  • Return the item in the same condition and quantity as when you received it. This means that the item must be unused and with original marks/packaging. Remember to pack the item securely or preferably, use the same box in which you were sent the item

Once we have received your package, the refund will be credited within 10 days. If you have traded by credit card, the amount will be refunded to the same credit card.

Your shipping address can not be changed once your order has been dispatched, so please check your address before placing your order. If you do make a mistake when placing your order please let us know within 24 hours via email

You should be able to track the status of your order through the My Account Page.

If you have any questions about placing an order on the site or would like to discuss other buying options please email us and we will get back to you as soon as possible.

Please email us with the correct information within 24 hours and we will make every effort to update your details. We will send you a reply updating you on your request.

AirBadmintonUk currently only ships inside the UK.

We make every effort to ship your order in the same package, but should this not be possible we will inform you as soon as possible. 

AirBadmintonUk is a trading name of Badmintots Limited registered in England and wales No: 12399525

Registered office address: 61 Baker Street, Weybridge, England, KT13 8AH